Returns and Refunds

We want you to be completely satisfied with your purchase from GVLRy. If for any reason you are not happy with your order, we offer a hassle-free returns and refunds policy.

• Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Return Process: To initiate a return, please contact our customer support team within 5-7 days of receiving your order. We will provide you with instructions on how to return your item and issue a refund once we receive and inspect the returned product.
• Refund Policy: We will refund the full purchase price of the item, excluding any shipping charges, to the original payment method used for the purchase. Refunds are typically processed within 5-7 business days after receiving the returned item.
• Exchanges: If you would like to exchange your item for a different size, color, or style, please contact us to arrange for an exchange.

Please note that certain items, such as personalized or custom-made jewelry, may not be eligible for returns or refunds.

---